CARRIER-GRADE SOLUTIONS
Enterprise Reliability for Operators Who Can't Afford Downtime
Carrier-grade is not a marketing term — it means your BSS, OCS, and CRM keep running when infrastructure fails, traffic spikes, or a component goes down. Telgoo5 is built on AWS with high-availability architecture, a published sub-250ms OCS SLA, Backup OCS for automatic failover, and 24x7 support with a 20+ year telecom operations pedigree.
CARRIER-GRADE CAPABILITIES
What Carrier-Grade Means on the Telgoo5 Platform
Published SLAs. Automatic failover. Infrastructure built for operators who serve real subscribers.
Published Sub-250ms OCS Transaction SLA
Every OCS transaction — balance check, event rating, debit, or credit — is contractually guaranteed to complete in under 250ms. This SLA is published, monitored in real time, and backed by Backup OCS for automatic failover.
AWS High-Availability Infrastructure
Telgoo5 is deployed on AWS with multi-availability-zone architecture. Database replication, load balancing, and auto-scaling are built into the platform — not optional add-ons — ensuring uptime even during traffic spikes and infrastructure failures.
24x7 Operations Support
A dedicated support team with 20+ years of telecom operations experience monitors your platform around the clock. Incident response, escalation paths, and proactive monitoring are included — not sold as a premium tier.
WHY TELGOO5
Why Telgoo5's Architecture Meets Carrier-Grade Requirements
Built for operators who serve millions of subscribers across four continents.
BACKUP OCS
Automatic OCS Failover with Zero Subscriber Impact
Telgoo5 includes a Backup OCS that activates automatically if the primary charging system is unavailable. Charging continues without interruption, and your subscribers experience no service impact during the failover.
SCALABLE INFRASTRUCTURE
Auto-Scaling for Traffic Spikes and Growth
Telgoo5's AWS infrastructure scales automatically to handle promotional traffic spikes, rapid subscriber growth, and peak usage periods — without manual infrastructure intervention or capacity planning tickets.
PROVEN AT SCALE
Billions of Records Processed Across Active Deployments
Telgoo5 has processed billions of charging and billing records across operators on four continents. The platform's reliability is proven in live, revenue-generating deployments — not just load tests.
PROOF POINTS
Operators Running on Carrier-Grade Telgoo5 Infrastructure
“Execute transactions within 250 milliseconds.”
★ 2026 Unified Communications Product of the Year
Awarded by TMCnet for innovation and platform excellence in cloud-native telecom billing and BSS.
GETTING STARTED
From Evaluation to Carrier-Grade Operation in Three Steps
Architecture Review
We review your current infrastructure, uptime requirements, failover expectations, and SLA obligations. Most architecture reviews produce a deployment recommendation and SLA mapping within one session.
High-Availability Configuration
Telgoo5 deploys your platform on AWS with multi-AZ architecture, Backup OCS, and auto-scaling enabled. Monitoring, alerting, and incident response workflows are configured before go-live.
Go Live with SLA Coverage
Your platform operates under Telgoo5's published SLAs from day one. 24x7 support monitors your deployment in real time and responds to incidents according to agreed escalation paths.
COMMON QUESTIONS
Answers for Operators Evaluating Carrier-Grade Platform Requirements
What is the Telgoo5 OCS uptime and performance SLA?
Telgoo5 publishes a sub-250ms SLA for all OCS transactions and includes a Backup OCS for automatic failover. Uptime SLAs are contractually defined and monitored in real time by the Telgoo5 operations team.
What happens if the primary OCS goes down?
Telgoo5's Backup OCS activates automatically when the primary charging system is unavailable. Charging events route to the backup without subscriber-visible impact — no service interruption and no manual intervention required.
Is the AWS infrastructure shared with other Telgoo5 customers?
Telgoo5 operates multi-tenant infrastructure with strict data isolation between operators. Each operator's subscriber data, billing records, and charging events are fully isolated at the database and application layer.
What support is included with the platform?
24x7 technical support is included with all Telgoo5 deployments — not sold as a premium tier. The support team has 20+ years of telecom operations experience and covers infrastructure monitoring, incident response, and platform escalations.
Ready to Run Your Operations on Carrier-Grade Infrastructure?
Book a 30-minute architecture review. We'll walk through OCS SLA documentation, AWS deployment architecture, and Backup OCS configuration — and show you what carrier-grade reliability looks like for your subscriber volume.
No long-term commitment required to start the conversation.