UNIFIED PLATFORM
One Platform for BSS, OCS, and CRM. No Vendor Juggling.
Most operators manage billing, charging, and customer records across three separate vendors — each with its own API, its own upgrade cycle, and its own failure modes. Telgoo5 unifies BSS, real-time OCS, and CRM in a single cloud-native platform on AWS, so your team manages everything from one dashboard and your data is always in sync.
Book a DemoPLATFORM CAPABILITIES
What the Unified Telgoo5 Platform Covers
One login. One data model. One support team. Every core telecom operation in one place.
Business Support System (BSS)
Full-stack BSS covering subscriber provisioning, plan management, invoicing, payment processing, order management, and partner billing — all configurable without custom development.
Real-Time Online Charging System (OCS)
Sub-250ms convergent rating engine for prepaid, postpaid, and IoT/M2M billing. Balance management, data throttling, top-ups, and promotional triggers all run in real time from the same charging core.
Customer Relationship Management (CRM)
Built-in CRM with subscriber lifecycle management, support ticket workflows, interaction history, and self-service portals — all sharing the same subscriber record as billing and charging.
WHY TELGOO5
Why a Unified Stack Outperforms Three Point Solutions
Every integration you eliminate is a failure point removed.
SINGLE DATA MODEL
One Subscriber Record Across Billing, OCS, and CRM
When BSS, OCS, and CRM share a single data model, balance updates are instant in the CRM, billing disputes resolve in seconds, and plan changes propagate across every system simultaneously.
FASTER PLAN LAUNCH
Build and Publish Plans Without Engineering
Telgoo5's unified plan builder lets product teams create new plans, bundles, and promos across billing and charging simultaneously. No separate BSS and OCS configs. No staging environment sync.
ONE SUPPORT TEAM
Single Vendor for Every Layer of the Stack
One SLA, one escalation path, one 24x7 support team covers your entire telecom operation. No finger-pointing between BSS, OCS, and CRM vendors when something breaks.
PROOF POINTS
Operators Running the Full Telgoo5 Stack
“Midco announced delivery agreements with Telgoo5 and BlueConnects to power their MVNO operations and virtual network services.”
★ 2026 Unified Communications Product of the Year
Awarded by TMCnet for innovation and platform excellence in cloud-native telecom billing and BSS.
GETTING STARTED
From Evaluation to Unified Platform in Three Steps
Platform Assessment
We map your current BSS, OCS, and CRM vendors, integration points, and subscriber data model. Most assessments complete in one week and identify the fastest consolidation path.
Unified Configuration
Telgoo5 provisions your full BSS, OCS, and CRM environment on AWS. Carrier integrations, billing rules, rating plans, and CRM workflows are configured to match your existing operation.
Cutover and Consolidate
Migrate subscribers, billing history, and CRM records to the unified platform in batches. Your legacy vendors stay live until you're ready to cut over — with 24x7 support throughout.
COMMON QUESTIONS
Answers for Operators Evaluating a Unified Telecom Platform
Can Telgoo5 replace our existing BSS, OCS, and CRM separately or all at once?
Both. Telgoo5 can replace one layer at a time — starting with BSS, OCS, or CRM — and grow into a fully unified stack at your own pace. Each layer integrates with the others via API during transition.
How does a unified platform reduce operational complexity?
A single data model eliminates sync delays between billing, charging, and CRM. Plan changes, balance updates, and subscriber events propagate instantly across all layers — no batch jobs, no data reconciliation.
Does the platform support prepaid, postpaid, and IoT from one instance?
Yes. Telgoo5's convergent OCS handles all billing modes from a single rating engine. Prepaid balance management, postpaid invoice accumulation, and IoT/M2M session charging all coexist in the same platform instance.
What does platform consolidation cost compared to three separate vendors?
Telgoo5's pay-as-you-earn model means costs scale with active subscribers, not with the number of platform layers. Most operators reduce total platform spend by eliminating integration maintenance and reducing support overhead across vendors.
Ready to Run BSS, OCS, and CRM from One Platform?
Book a 30-minute platform demo. We'll walk through the unified data model, show you a live plan launch across billing and charging, and map a consolidation timeline for your current vendor setup.
No long-term commitment required to start the conversation.
